Support & FAQ — Ehub
Direct developer assistance, verified answers, and troubleshooting guidance for Ehub.
Direct Communication
Contact Product Engineering
Have questions about Ehub, an issue report, or early feedback? Reach our core development team directly via email:
support@modelpath.appDirect developer inbox
Knowledge Base
Frequently Asked Questions
Which document formats are supported?
Ehub is designed for EPUB and PDF document formats.
Diagnostic Assistance
Pre-Release Troubleshooting Guidance
Because Ehub is currently in development and pre-release preparation, diagnostic telemetry is handled locally in test harnesses.
1
Check Platform Version: Ensure your test device meets the minimum operating system requirements for our planned target platforms.
2
Include Build Information: When submitting an issue report via email, please include your device model, OS version, and any reproduction steps.
3
Data Safety: We will never ask you to provide private documents, passwords, or personal credentials when assisting with technical inquiries.